Cooperation among all the players at the Academic Reinforcement Center—tutees, tutors and office support staff—is key to our success. We are here to help you develop your skills so you can engage the course content and your assignments more effectively. To facilitate effective sessions, tutoring at the ARC is very interactive and designed to assist you in doing the work yourself. Tutoring sessions are designed to be supplemental to class work—to reinforce work already begun in class.

When You Meet with a Tutor You Should:

• take tutoring sessions as seriously as classroom lectures, applying yourself as diligently as you would in class
• be prompt for all sessions, or call promptly to notify the tutor of an absence or lateness
• come to sessions prepared, having read all assigned texts, with specific questions, assignments and/or lists of problem areas from which the tutor can begin to work
• respect the Tutor’s time, dignity, cultural background and personal values
• be considerate to fellow students who share group sessions
• bring all appropriate textbooks, assignments, and supplies that are necessary

You Can Expect the Tutors & Staff to:

• uphold the National Tutoring Association’s Code of Ethics (http://www.ntatutor.com/index.htm)
• assist you in assessing your tutoring needs, strengths and areas for improvement, and setting goals for the semester
• determine, with you, appropriate goals for each session based on your needs
• at the end of each session, help you figure out specific ways to complete or continue independently and effectively what you started in the session
• share techniques to help you develop your study skills, note-taking, etc.
• ask questions to engage you and help you learn and find answers for yourself
• be professional and courteous at all times
• keep your personal information confidential
• assist you in registration and the scheduling of appointments

The Tutors & Staff will NOT:

• proceed through a session without your active participation, support and preparation

• do your homework or take-home tests for you
• re-teach course material
• be responsible for classroom material you may have missed due to absences
• take home your work to mark up or give you feedback
• evaluate your work, give grades or feedback that your instructor would normally give
• resolve every issue you have
• interpret your reading for you
• proofread and edit papers for you
• reschedule sessions unless the Tutor must be absent from the weekly session